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Anyone with reason to believe that assets – bank accounts, insurance policies, and/or works of art – belonging to them or to a relative currently remain dormant, unpaid, or lost as result of Nazi persecution may submit a claim to the Holocaust Claims Processing Office (HCPO). Though deadlines for submitting claims to most compensation programs have long since lapsed, it may still be possible to lodge claims with the remaining open processes and/or directly with an institution.

File a Claim

To initiate a claim with the HCPO, please fill out a Claim Form or be prepared to provide the information requested in the claim form to the HCPO:

Frequently Asked Questions

What information is necessary to file my claim with the HCPO?

  • In filling out a claim form, it is important to provide as much information as possible. This information will enable us to determine what additional research can be done.
  • Where your family resided prior to and during the World War II era will determine what type of archival documents may or may not be available. In addition, their place of residence will help us determine whether your family members were eligible to apply for post-war compensation and in particular whether or not they received post-war compensation.
  • The more detailed information you are able to provide us the easier it will be for us to research your claim.

What types of documents are important when I submit my claim?

  • Any documents showing proof of ownership of the asset(s) in question, such as bank statements, sale receipts, or tax declarations are important, but also useful are documents such as birth, marriage, or other personal certificates that show a relation to the original owner of the assets.
  • We know that documents are not available in many cases. If necessary, the HCPO will assist claimants in securing documentation or suitable alternatives if they exist.

Contact Us

You may contact the HCPO as follows:

Telephone and Fax

U.S. Toll Free:  (800) 695-3318

From outside the United States:  (212) 709-5583

Fax:  (212) 709-5407

Office hours are Monday through Friday between 9:00 am and 5:00 pm Eastern Standard Time. Please leave a message when calling at other times. 

Email Address

Send questions via email to claimsques@dfs.ny.gov

Mailing Address

Holocaust Claims Processing Office
New York State Department of Financial Services
One State Street
New York, NY  10004-1511

Updated 08/06/2018

Department of Financial Services

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