

Pursuant to §597 of the New York Banking Law, licensed mortgage bankers (Licensees) and registered mortgage brokers (Registrants) are required to file a Volume of Operations Report (VOOR) annually. In order to facilitate compliance with the filing requirements, the Department has developed the VOOR filing system, an online encrypted portal that allows licensees and registrants to gain access and electronically file the VOOR.
FILING PERIOD: 2019 VOOR - MAY 4, 2020 - JUNE 30, 2020.
To access the secured application, you must have a portal account. Select the Secure Portal button below to log into, or create, your portal account. (You may need to disable "pop-up" prevention software before using this application.) Instructions on creating an account (PDF)
All Regulated entities required to submit a VOOR pursuant to Section 597 must designate a VOOR Administrator responsible for creating the company's VOOR Administrator access account, designating sub-users, and submitting the completed report. The VOOR Administrator will also function as the primary VOOR contact with the Department. Designated Administrators must have sufficient authority to complete the VOOR affidavit and address compliance and VOOR related supervisory issues with the Department.
For VOOR related questions, contact the Department at (212) 709-3844 or (212) 709-3868.