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Insurance Companies

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General Information for Insurance Companies

Consent to Engage in Business

The Omnibus Crime Bill disqualifies anyone convicted of a criminal felony involving dishonesty or a breach of trust or anyone who has been convicted of an offense under this section from employment in the insurance industry. This ban may be removed if approval is given by the Superintendent for the individual to remain or become employed in the insurance industry. This request can be made by completing the Application for Written Consent to Engage in the Business of Insurance.

Managing General Agent Appointment

An insurer that appoints a managing general agent (MGA) to act for it in New York State, either directly or through subagents of the MGA, must complete and file a Managing General Agent Appointment Form and Biographical Questionnaire with the Department within 30 days of the appointment. A domestic insurer that appoints an MGA to act for it in any other state or foreign country also must, within 30 days of the appointment, complete and file the Form with the Department and complete and file a Questionnaire if the MGA does not have a New York insurance agent license. An insurer must file an amended Form with the Department within 30 days of any change, including termination of appointment.

Delegation of Authority

This form should be completed and filed by every insurer within 30 days after every delegation of authority to a person or entity or termination of authority as Managing General Agent (manager). 

Workers' Compensation

Company Complaint Response System (CCRS)

The Company Complaint Response System can be found on the DFS Secure Portal. To access the CCRS for the first time, your company must first designate a Trusted Source(s) via the DFS Portal. The Trusted Source then authorizes other staff to use CCRS. 

To get started visit the DFS Portal:


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