If you have a problem accessing the content on this website, contact us via email at [email protected] or by telephone at (800) 342-3736.

Reasonable Accommodations

In accordance with the requirements of Title II of the Americans with Disabilities Act, and as stated in our Reasonable Accommodation Policy (PDF) the Department of Financial Services will not discriminate against individuals with disabilities on the basis of disability in its services, programs, activities or benefits.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of procedures to participate in a program, service, or activity of DFS, should contact Ava Berman, ADA Coordinator at (518) 474-0304 or [email protected] as soon as possible but no later than 48 hours before the scheduled event.

Complaints that a program, service, activity or benefit provided by DFS is not accessible to persons with disabilities should be made via our Americans with Disabilities Act Complaint Form (PDF).

Language Access

New York State’s policy is to provide access to public services and programs to people who may have limited English proficiency. Read more about Language Access.

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