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Homeowners & Tenants Insurance

Filing a Complaint

The Department investigates complaints by policyholders and claimants against their insurance companies, agents, brokers or adjusters regarding claims, cancellations and other issues surrounding homeowners insurance.

If you feel you have been treated unfairly by an insurance company, insurance agent, broker or adjuster, or any other licensee of the New York State Department of Financial Services, you are urged to bring this matter to the attention of the Department of Financial Services by filing a complaint.

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