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New York Consumer Guides to Health Insurers

Each year, New York State (via the DFS or Department of Health) receives complaints about health insurance companies from consumers and health care providers. Complaints typically involve issues related to prompt payment, reimbursement, coverage, benefits, rates and premiums.

The New York Consumer Guide to Health Insurers contains a ranking of HMOs and health insurance companies based on complaint statistics and enrollee satisfaction surveys and includes information on the number of successful appeals to independent external review agents. This Guide may help you when choosing a health insurance company. The Guide also contains telephone numbers for health insurance companies.

The consumer guides on this page are in electronic PDF format, and are best viewed and printed using Adobe Acrobat Reader 7.x or above.

NOTE: After 2009, the Guides were combined and titled: New York Consumer Guide to Health Insurers

New York Consumer Guides to Health Insurers (2010 - 2012)

2011 New York Consumer Guide to health Insurers

2012

2011 New York Consumer Guide to health Insurers

2011

2010 New York Consumer Guide to Health Insurers

2010

Guides: 2009 and prior

NY Consumer Guides to HMOs NY Consumer Guide to Health Insurers

NY Consumer Guide to HMOs - 2009

2009

NY Consumer Guide to Health Insurers - 2009

2009

NY Consumer Guide to HMOs - 2008

2008

NY Consumer Guide to Health Insurers - 2008

2008

NY Consumer Guide to HMOs - 2007

2007

NY Consumer Guide to Health Insurers - 2007

2007

NY Consumer Guide to HMOs - 2006

2006

NY Consumer Guide to Health Insurers - 2006

2006

NY Consumer Guide to HMOs - 2005

2005

NY Consumer Guide to Health Insurers - 2005

2005

NY Consumer Guide to HMOs - 2004

2004

NY Consumer Guide to Health Insurers - 2004

2004

Updated 08/29/2013